Privacy Policy

2 нояб. 2026 г.
Last updated: 6 January 2024

1. Who we are
This Privacy Policy explains how Sinaha Technology LLC ("Sinaha", "we", "us") collects, uses and protects personal data when you visit sinahatech.ae (the "Website") or contact us through it.
Sinaha is a technology company based in Abu Dhabi, United Arab Emirates. Our address is Musaffah MW5, At Tiblaghah 8 St, 164, Musaffah, TWH-16-3, Abu Dhabi, UAE.
We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws.

2. Scope
This policy covers the Website only. It does not cover:

• products, software or services we deliver under a separate contract (RMS, FMS, WMS and related systems), which are governed by that contract and its data processing terms;
• third-party websites linked from our Website.

3. Data we collect
Data you give us. When you submit a contact, demo or site-visit request, we collect:

• your name;
• your company name;
• your email address and/or phone number;
• the details you share about your project (site type, volumes, current setup) and any other message content.

Data collected automatically. When you browse the Website, we and our service providers may collect technical data: IP address, browser and device type, pages visited, referring page, and time spent on pages. This is collected through cookies and similar technologies (see Section 6).
We do not knowingly collect sensitive personal data through the Website. Please do not include it in your messages.
We do not sell your personal data. We do not use it for automated decision-making that has legal or similarly significant effects on you.

5. Who we share data with
We share personal data only where needed, with:

• Service providers that host and run the Website and process form submissions on our behalf, such as our website platform, email and CRM tools, and analytics providers;
• Technology partners and integrators, only when needed to answer your request and with your agreement;
• Authorities, courts or advisers, where the law requires it or to protect our rights;
• A successor business, if Sinaha is involved in a merger, acquisition or sale of assets.

Our service providers may only use your data to provide services to us and must keep it secure.

6. Cookies
The Website uses:

• Essential cookies needed for the Website to work. These are always on.
• Analytics cookies that help us understand how visitors use the Website.

Where required, we ask for your consent before setting non-essential cookies. You can change your choice at any time through our cookie settings, where available, or your browser settings. Blocking some cookies may affect how the Website works.

7. International transfers
Some of our service providers may store or process data outside the UAE. When this happens, we take steps required by the PDPL to make sure your data receives an adequate level of protection, such as contractual safeguards.

8. How long we keep data

• Enquiries that do not lead to a business relationship: up to 24 months from our last contact.
• Data relating to clients and contracts: for the duration of the relationship and as long as required by law afterwards.
• Marketing contacts: until you unsubscribe or withdraw consent.
• Analytics data: according to the provider's retention settings.

After that, we delete or anonymise the data.

9. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

10. Your rights
Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data;
• restrict or object to certain processing;
• withdraw consent at any time, without affecting processing done before;
• receive your data in a structured, commonly used format;
• file a complaint with the UAE Data Office.

To exercise any of these rights, email us at info@sinahatech.ae. We may need to verify your identity before acting on a request. We aim to reply within 30 days.

11. Children
The Website is intended for business users. We do not knowingly collect data from anyone under 18. If you believe a child has sent us personal data, contact us and we will delete it.

12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be highlighted on the Website.

13. Contact us
Sinaha Technology LLC
Musaffah MW5, At Tiblaghah 8 St, 164, Musaffah, TWH-16-3, Abu Dhabi, UAE
Email: info@sinahatech.ae
Phone: +971 25 558 989